Privacy Policy

Effective Date: November 1, 2026

Endurance Detailing & Supply LLC ("Endurance," "we," "us," or "our") respects your privacy and is committed to protecting the personal information collected through our website.

This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, purchase products, contact us, or participate in our programs.

Information We Collect

Depending on how you interact with our website, we may collect:

- Name, email address, and telephone number
- Billing and shipping addresses
- Purchase history and order details
- Payment transaction and confirmation information
- Customer account information
- Professional or wholesale account application details
- Communications and customer support inquiries
- Newsletter and marketing preferences
- Website usage information, IP addresses, browser information, and cookies

How We Use Your Information

We use customer information to:

- Process and fulfill orders
- Arrange shipping, delivery, and local pickup
- Communicate order confirmations and shipping updates
- Process payments, returns, and refunds
- Provide customer service and product support
- Manage approved professional and wholesale accounts
- Respond to inquiries and training registrations
- Send promotional emails when permitted
- Improve our website and shopping experience
- Maintain business records and comply with legal obligations
- Detect and prevent fraud and unauthorized activity

Payment Processing

Our website operates on the Wix e-commerce platform.

Payments are processed through the secure payment providers enabled at checkout.

We do not intentionally store complete payment card numbers in our own business records. Payment processors handle payment information according to their applicable security and privacy policies.

Information Sharing

We may share necessary customer information with trusted service providers involved in operating our business, including:

- Website hosting and e-commerce providers
- Payment processing companies
- Shipping carriers and fulfillment providers
- Customer communications and email marketing services
- Accounting, technology, and customer support providers
- Government or regulatory authorities when legally required

We do not sell customer contact lists to third-party marketers.

Service providers may process information on our behalf to perform the services described above.

Email Marketing

Customers and website visitors may have the opportunity to subscribe to product announcements, promotions, educational content, and upcoming training events.

Marketing emails will include a method to unsubscribe.

Customers may receive transactional communications regarding orders, shipping, payment issues, or customer service even if they opt out of promotional emails.

Cookies & Website Analytics

Our website may use cookies and similar technologies to support:

- Shopping carts and checkout functionality
- Website security and performance
- Customer preferences
- Website traffic and analytics
- Marketing effectiveness, where enabled

Visitors may manage cookies through their browser settings and any cookie preference controls available on our website.

Some cookies are necessary for website functionality.

Data Security

We use commercially reasonable administrative and technical safeguards and rely on established service providers to help protect personal information.

No online transmission or storage system can be guaranteed completely secure.

Data Retention

We retain customer information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, comply with legal requirements, and resolve disputes.

Retention periods may vary depending on the type of information and applicable legal obligations.

Your Privacy Choices

Customers may contact us to request access to, correction of, or deletion of personal information, subject to applicable law and legitimate recordkeeping requirements.

Customers may also unsubscribe from promotional emails using the link provided in marketing messages.

We will review and respond to privacy requests in accordance with applicable law.

Third-Party Websites

Our website may contain links to manufacturers, training partners, shipping companies, or other third-party websites.

We are not responsible for the privacy practices of websites we do not operate. Visitors should review the applicable third-party privacy policies.

Children's Privacy

Our website is intended for a general audience purchasing automotive products and equipment and is not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website technology, or legal requirements.

The current version will be posted on our website with its effective date.

Contact Information

Endurance Detailing & Supply LLC

South Barrington, Illinois

Phone: 847-500-0953

Email: steve@endurancedetail.com

Website: https://www.endurancedetailing.com